ISO 9004:2018 Quality Management — Guidance to Achieve Sustained Success

ISO 9004:2018 gives guidelines for enhancing an organization’s ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015.

ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document.

ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.

ISO 9004:2018 focuses on strategies and best practice to provide guidance for organizations to not just survive, but to evolve, adapt and thrive in a rapidly changing and challenging environment.

ISO 9004:2018 provides organizations with the guidance they need to go beyond ISO 9001 through aligning and deploying their strategy, policy and objectives within the context of the organization’s vision, mission, values and culture. It also provides a self-assessment tool for organizations to gauge their current maturity and preparedness.

Businesses fail when they don’t adapt to changes in the market, to new technology or toe competition effectively. ISO 9004:2018 will help businesses to plan, respond and excel. The guide provides essential insight, advice and guidance to this key standard.

IQMS supports users in interpreting and applying ISO 9004. It aims to provide insights and explanations so that users don’t overlook details and get full value from the guidance document. It addresses the content of the guidance document, alongside the assessment criteria to highlight how each element can be applied, from base level to best practice.


How Can We Help?

IQMS consists of full-time trainers and consultants with a unique combination of manufacturing experience, business and financial expertise, and a “hands-on” approach creates a recipe for our clients’ success.

We develop and help our clients implement a plan for exploiting those opportunities to achieve financially measurable success.

  1. Provides well-planned and stage by stage audit program.
  2. A sound, coherent and non disruptive assessment.
  3. We have an enviable record of customer satisfaction.
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